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Operations

We estimate BUS-T1 is worth about 25 marks out of 100 under the new Business Studies syllabus. Practise 27 exam-style questions (multiple choice, multi-part, short answer) with instant marking and a worked solution for every question.

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Topic notes

Operations management for HSC Business Studies — strategic role, influences, the inputs–transformation–outputs process, the 4 Vs, and operations strategies from supply chains and inventory to quality and overcoming resistance to change.

  1. 1What you need to know
  2. 2The role of operations management
  3. 3Influences on operations
  4. 4Operations processes
  5. 5Operations strategies
  6. 6Common mistakes
  7. 7Exam tips
  8. 8Links to other topics
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Example questions

Example 1 · 1 mark · multiple choice

A supermarket chain redesigns its warehouses and delivery routes so it can sell everyday groceries at lower prices than its rivals. Which strategic role of operations management is it pursuing?

  1. ACorporate social responsibility
  2. BGood or service differentiation
  3. CCost leadership
  4. DOutsourcing

Example 2 · 1 mark · multiple choice

Which example best shows the interdependence between operations and marketing?

  1. AThe business pays its company tax on time to avoid penalties
  2. BFinance prepares an annual budget that sets spending limits for each department
  3. CResearch shows customers want a new flavour, so production changes its inputs
  4. DHuman resources recruits a new accountant to join the finance team

Example 3 · 1 mark · multiple choice

A business is installing a new production line. The table shows the activities.

ActivityDuration (days)Must follow
P2none
Q4P
R6P
S3Q
T2R and S

What is the minimum time needed to complete the project?

  1. A9 days
  2. B10 days
  3. C11 days
  4. D17 days

Answers and worked solutions appear when you practise these questions.

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